Logo: Hilti Entwicklungsgesellschaft mbH


"Design of Digital Products and Services"

The OMiLAB@HILTI explores modelling approaches for building software solutions that satisfy the needs of our customers and integration into customers value chains.

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About the OMILAB Node

The OMiLAB@HILTI explores modelling approaches for building software solutions that satisfy the needs of our customers and integration into customers value chains. Relevant questions herein are:
  • How do we reduce the variations and hence complexity of provided software features so that we can deliver them fast and in a reliable manner without compromising customer needs?
  • How can we consider future scaling and performance needs in our software architecture?
  • How can we achieve an architecture model that allows for identifying potential issues (or improvement needs) before they impair our software solutions?

We have started to experiment in the Digital Innovation Environment of our OMiLAB node to evaluate future use cases for our software offerings. Hilti’s software team is distributed in different hubs around the globe. Hence, it is challenging to bring all stakeholders together.

The OMiLAB@Hilti node facilitates workshops where we use haptic figures on the business canvas to play through different scenarios and hence initiate discussions about their potential impacts. The focus is less on technical understanding and more on the customer problem that should be solved.

We foresee that we will translate the design and the definition of product and service variants simulated with the haptic figures into computer-readable conceptual models allowing for (a) simulation of outcomes and (b) derivations of system and platform needs. We plan to bring these conceptual models to life by applying the concept of digital and physical twins. This will allow for a more vivid and tangible discussion and decision-taking for or against certain product and service variants.


Tools with IoT capabilities, Software Offerings for Customers, Digital Platforms, Simulation of products and services variants

About the Hosting Organisation

Hilti stands for quality, innovation and direct customer relationships. About 32,000 employees around the world, in more than 120 countries, contribute to making work on construction sites simpler, faster and safer while inspiring customers every single day. With products, system solutions, software and services that provide clear added value.

Having roughly 280,000 individual customer contacts each day, many ideas for improvement are often developed directly on construction sites while talking to customers. If there is a challenge for which no Hilti solution exists, one will be developed. This is why we invest approximately 6 percent of sales each year in research and development. From product development to manufacturing, logistics, sales and services, we cover the entire value-added chain.

The Hilti plant in Kaufering (Germany) manufactures engines and gearboxes, premium drilling rigs, anchor channels, bonded anchors and fire protection products. This is where modern manufacturing concepts, technologies and processes are developed, which are then passed on to our production facilities around the world. In Kaufering, experts from marketing and development work on innovative new products.


Have a virtual look at the OMiLAB!


Get an overview what this OMiLAB has accomplised! Selected results are presented below as a contribution to the global community:

Result: Requirements engineering for IoT Use Cases

Requirements engineering for IoT Use Cases

All further results of the OMiLAB Node are via the organizer.


The following, selected activities are organized by the OMiLAB.

NEMO Summer School Series
Hilti is providing products, system solutions and software-based services that contribute to make work on construction sites simpler, faster and safer. While Hilti is proud of its leading construction tools and consumables, it has started to engage itself in building digital products and solutions for its customers. In our presentation at NEMO Summer School, we describe how modelling approaches help us in building software solutions that satisfy the needs of our customers.
IT Academy
Designing and Intelligent Enterprise - An intelligent enterprise adapts to the environment and creates sustainable value. New technologies improve the stimulus response system and provide new potential.


The following cyber-physical resources are available at the OMILAB node:


Business Layer using SAP-Scenes

Dobot Magician

Proof of Concept Layer CPS-Device


Proof of Concept Layer CPS-Device


Relevant publications of the OMILAB node:

Vaidian, I., Jurczuk, A., Misiak, Z., Neidow, M., Petry, M., Nemetz, M. (2022). Challenging Digital Innovation Through the OMiLAB Community of Practice. In Karagiannis, D., Lee, M., Hinkelmann, K., Utz, W. (eds) Domain-Specific Conceptual Modeling. Springer, Cham. https://doi.org/10.1007/978-3-030-93547-4_3